Cálle Modista's Buying and Shipping Policies
Buying from Cálle Modista
Cálle Modista is based in the UK and ships worldwide.
Cálle Modista currently sells through Etsy. If there is an item you are interested in, simply click on the item's 'Go to Link' and you will be transferred to the Etsy listing, where you will find further details, photographs and postage/packaging rates.
If you prefer, you can buy directly from Cálle Modista, using Paypal.
Please use the contact form to send details of the item(s) you wish to purchase along with your Paypal address and delivery address. You will be sent a Paypal invoice showing the transaction details along with the amount due.
Items requested will be held for up to 3 days whilst awaiting payment.
Shipping
Items will not be posted until full payment has been received.
All items are posted within 1-2 working days, unless otherwise stated. Most items are posted within 1 working day.
Shipping Costs:
Clothing (x sml) UK= £4.00 EU= £10.50 Australia and New Zealand= £13.00 USA = £13.25 Everywhere Else = £12.00
Clothing (sml) UK= £5.75 EU= £14.00 Australia and New Zealand= £18.00 USA = £18.50 Everywhere Else = £16.50
Clothing (Std) UK= £5.75 EU= £16.00 Australia and New Zealand= £23.00 USA = £24.25 Everywhere Else = £20.50
Clothing (Heavy) UK= £5.75 EU= £17.00 Australia and New Zealand= £25.00 USA = £26.50 Everywhere Else = £23.00
Scarves: UK= £3.50 EU= £10.00 Australia and New Zealand= £13.00 USA = £12.50 Everywhere Else = £12.00
Pocket Sq: UK= £1.75 EU= £3.50 Australia and New Zealand= £4.50 USA = £4.50 Everywhere Else = £4.50
Cálle Modista is based in the UK and ships worldwide
Combined Shipping on Multiple Purchases: if applicable this will be automatically applied as you proceed through checkout, or will be adjusted on your Paypal invoice.
UK Orders:
All UK orders are posted using Royal Mail Signed For Delivery, with the exception of pocket squares which are posted standard mail. The delivery aim is 1-3 days from dispatch.
International Orders:
International Clothing and Scarf orders are dispatched using 'Airmail Tracked and /or Signed For' delivery.
International Pocket Square orders are dispatched using standard airmail unless multiple items are bought and then they will also be posted 'Airmail Signed For' delivery.
The delivery aim is 14 days from dispatch, and most items are delivered before this time however some items can be delayed whilst being processed through customs as it enters its destination country, and so occasionally items can take up to 5/6 weeks to arrive.
NOTE FOR BUYERS OUTSIDE THE UK.......YOU MAY BE LIABLE FOR YOUR OWN COUNTRY'S CUSTOM CHARGES ON HIGHER VALUE ITEMS.
Shipping Upgrades:
If you require the item to be received in a particular time-frame or you would like to upgrade to 'Signed For' delivery for items not normally covered, see above, please contact Cálle Modista prior to purchase. Please note this incurs further cost.
Lost orders:
Unfortunately, on occasion, items can be lost in the post, however as the majority of my items are posted 'Signed For' Delivery they should be track-able.
Please contact/convo the shop if your item has not arrived within 30 days of dispatch ( this should allow for late packages) and I will follow up any tracking queries and endeavour to resolve the situation.
Reposting:
If an item is returned to Cálle Modista by the postal service due the buyer being unavailable to sign for the parcel, and then subsequently failing to arrange re-delivery or collection of the parcel from the depot, the buyer is responsible for the postage for the item to be dispatched again.